Customer Relationship Management

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Course Overview

Training Duration

Duration in Hours :

Duration in Weeks :

Study Format

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Study online (anytime)

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Training Outline

Introduction to Customer Relationship Management (Lectures)
CRM Handbook 1 Week
Introduction to CRM 18 Mins
Quiz 1 10 Mins
WhatsApp - Join Group for Interactive Session
Marketing (Lectures)
CRM Chapter 2
Marketing 13 Mins
Quiz 2
CRM Software Solutions (Lectures)
CRM Chapter 3 1 Week
CRM Software Solution 17 Mins
Quiz 3
CRM Project Phases (Lectures)
Chapter 4 1 Week
CRM Project Phases 14 Mins
Quiz 4
Data Mining (Lectures)
Chapter 5 1 Week
Data Mining 15 Mins
Quiz 5
E-CRM (Lectures)
Chapter 6 1 Week
E-CRM 13 Mins
Quiz 6
CRM in various Industries (Lectures)
Chapter 7 1 Week
CRM in various Industries 7 Mins
Quiz 7

Certifications

Ultrabrains's online Customer Relationship Management training covers the knowledge and skills you need to successfully sit for industry-recognized certification. We want to support our learners in securing the certification that fits based upon your career goals and current job requirements. Your training includes an exam voucher for the certification(s) listed below – This is a significant added value.

Customer Relationship Management Certification

Professional Certificate for the Customer Relationship Management course is issued by Obafemi Awwolowo University. Induction holds June and December every Year.







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N32,500

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This course includes:

  • Duration:

  • Skill Level Intermediate

  • Lectures 7 Topics

  • Certificate of Completion

  • Full lifetime access

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